My-E-Health uses your personal assessment results as a basis for conversations. Any discrepancies are identified and together we work on cognitive solutions to deal with them. My-E-Health’s online counselling offers an interactive form of treatment that includes video calls, writing and documentation of the call contact (from the counselor and visible to the client). The client is encouraged to formulate himself thoughtfully, self-reflectively and insightfully, which also applies when setting short and long-term goals. Through written notes, the client is also offered a continuous reference point for future discussions, as well as an important basis for being able to evaluate changes and progress. Research suggests that it is especially useful for clients to express themselves in writing, as this is considered an important tool for emotional healing.