1. What is personal data?
Personal data is the information about a physical person.
2. How is your personal data protected?
All use of personal data, for example: collecting, compilation or storage, is covered by EU laws according to GDPR. The information we are collecting is stored according to established and documented routines to ensure your integrity and the availability of personal data.
We at My-E-Health do not storage personal data longer than is necessary for treatment or a certain subscription. Exceptions will be made if there is laws that demands us to save your personal data in another way.
We at My-E-Health are using information about your activities and technical data to prevent misuse of our services.
If we ever share your personal data to other companies in purpose of analyzing we will establish a contract with requirements of secrecy so that data only will be used for a certain purpose and thereafter deleted.
3. Who is responsible?
My-E-Health AB is responsible for handling yout personal data. If you want to have an extract of the personal data we have collected about you, correct any information or make us delete your personal data in our register than contact email@example.com.
We will update this policy frequently, the last update was done May 1, 2018. If you have any questions about the policy you can contact us at firstname.lastname@example.org.
4. What information do we collect?
We collect personal data that: You send us, information that automatically is gathered from using our services such as assessments, name, education, health status, your internet connection, billing information and information about your account (not the password).
5. Why do we collect personal data about you?
We collect the information so that we can deliver our services for you in the best way. We also do it to frequently make our services better.
We use your personal data to personalize our services for you in terms of based after your usage we will recommend a certain type of service.
6. For what purpose do we use the information?
Our main purpose with handling your personal data is to give recommendations and tools based upon other comparable users experiences. We also have use for information about you for helping you to achieve defined long or short term goals.
All our caregivers who get access to personal data about you will have strong restrictions in handling that information. The caregivers are not allowed to use you personal data in any other purpose than delivering services connected to my-e-health AB.
Personal data from you is also used to provide userfriendly services customized for you.
7. When do we collect the information?
We collect information about you when you creating an account and when using our services. We register information about the services and the web pages you use and also how you interact with other web pages. Practically we register information about what kind of device you use which is for helping us provide service connected to usage.
We will record videosessions with you and caregiver in purpose of quality-control. The recorded information will be handled with secrecy within My-E-Health AB were only relevant persons will have access.
When you use our services will we gather information about your geographical location to collect statistics and help our system to know that it is you and not someone ells trying to log in.
8. Sharing of your personal data
Information about your usage of our services can be shared with special selected partners or for research – used in the context it is gathered
Reports that can be produced and published will always be with secrecy were your integrity will be protected. There will never be possible for anyone to identify your personal data through publications or within a company use.
If we suspect that there have been illegal activities using our services we will on request share information about your usage to authorities. We can also share personal information about you to others if we believe that it most probably can make you avoid illness or if the information is important to solve legal issues about advertising.
We will not share, sell, give away or in any way leave personal information about you in any other way than described in this policy document.
9. Use of analytic tools and cookies
We are continually working for making user experience better on our web page. To do that we register and analyzing information about you and other user about interacting with my-e-health.com. We are using techniques for recognizing you as a user and analyzing data from you and other users.